Elemental Knights Online

Personal information protection policy

ELEMENTAL KNIGHT CO., LTD. (hereinafter referred to as "our company"), with regard to the handling of privacy information in services etc. (hereinafter referred to as "this service") provided on this website, the following privacy policy (hereinafter referred to as "this policy").

Article 1 (Privacy Information)

In privacy information, "personal information" referred to in the Personal Information Protection Law, information on surviving individuals, including the name, date of birth, address, phone number Information that can identify a specific individual by number, serial number or other description.

Article 2 (cookie IP address information)

Regarding cookie and IP address information, we can not identify specific individuals by themselves, so we do not regard them as personal information. However, when these information and personal information are used together, we regard these information as personal information. In the media operated by the Company, we promise to disclose the purpose and method in case of using cookie and IP address information even if we can not identify a specific individual. As for the cookie information, it becomes possible to refuse it with browser setting. If you refuse cookies and you can not receive the service, we will also announce that.

Article 3 (Collection method of privacy information)

The Company may ask personal information such as name, birth date, phone number, e-mail address, bank account number, credit card number, driver's license number, etc. when the user makes a registration procedure. In addition, it is also possible to record transaction records including user's personal information between users and partners, etc. and information on settlement to our partners (including information providers, advertisers, advertisement distribution destinations, etc., hereinafter referred to as "provider")

The Company collects information on the services and software, the products purchased, the history of browsed pages and advertisements, search keywords searched, date and time of use, usage method, usage environment (including communication Status, and various setting information at the time of use), History information and characteristic information such as IP address, cookie information, position information, terminal individual identification information, etc. are used by users when users use the services of our company or affiliated parties or browse pages

Article 4 (Identification of purpose for personal information use)

The Company will identify the purpose of its use as much as possible when handling with personal information.

Article 5 (Restriction on the use of personal information)

The Company does not handle personal information beyond the range necessary for achieving the purpose of use without obtaining the consent of the person in advance. Even if we acquire personal information due to company merger or other reasons, we will not handle it beyond the scope of the purpose before the succession, without obtaining the consent of the individual in advance. However, that shall not apply to any of the following.

According to laws and regulations

When it is necessary for the protection of human life, body or property, and it is difficult to obtain the consent of the person himself/herself

In cases where it is necessary to cooperate in carrying out the affairs prescribed by laws and regulations by a national agency or a local public entity or a person entrusted with it, there is a risk of hindering the performance of the affairs by obtaining the consent of the person himself/herself.

Article 6 (Proper acquiring of personal information)

The Company properly acquires personal information and does not acquire it by lying or other illegal means. Also, for children under 15 years old, We are careful not to acquire information about individuals without consent of custodial persons.

Article 7 (Notice of Purpose of Use in Acquiring Personal Information)

In acquiring personal information, we notify the applicant in advance and announce the purpose of use in advance. However, that shall not apply to any of the following

In cases when the purpose of use is notified to the person himself/herself or it is likely to harm the life, body, property or other rights and interests of the principal or the third party by publishing it

In cases when there is a risk of harming our rights or legitimate interests by notifying or disclosing the purpose of use to the person himself/herself

In cases when it is necessary to cooperate in carrying out the affairs prescribed by laws and regulations by a national agency or a local public entity, there is a risk of hindering the performance of the affairs by obtaining the consent of the person himself/herself.

In the event that it is determined that the purpose of use is clear from the situation of acquisition of personal information, in the case of changing the purpose of using personal information, the company reasonably believes that it has considerable relevance to the purpose before the change Notice will not be issued beyond the permitted range and notified or announced to the person himself/herself concerning the changed purpose of use

Article 8 (Third party provision of personal information)

Except as stated below, the company will not provide personal information to third parties without obtaining prior consent from users. However, except as permitted by the Personal Information Protection Act or other laws and regulations.

According to laws and regulations

When it is necessary for the protection of human life, body or property, and it is difficult to obtain the consent of the person himself/herself

When it is particularly necessary for the improvement of public health or the promotion of healthy fostering of children and it is difficult to obtain the consent of the person himself/herself

In cases where it is necessary to cooperate in carrying out the affairs prescribed by laws and regulations by a national agency or a local public entity or a person entrusted with it, there is a risk of hindering the performance of the affairs by obtaining the consent of the person himself/herself.

When notifying or publishing the following matters in advance

- Data items provided to third parties
- Means and methods for provision to third parties
- Including providing to third parties for purposes of use

Regardless of the provisions set forth in the preceding paragraph, the cases listed below shall not apply to third parties

When the Company entrusts all or part of the handling of personal information to a third party to the extent necessary for achieving the purpose of use

When personal information is provided due to the succession of business due to merger or other reasons

Article 9 (Safety management of personal information, supervision of employees, etc.)

The Company will establish personal information protection regulations and will conduct necessary and appropriate supervision of employees so that leakage, loss or damage of personal information is prevented, and other personal information safety management is carried out.

Article 10 (Supervision over the subcontractor)

In the case when the company entrusts all or part of the handling of personal information to a third party, it shall conclude a contract including confidentiality with the contractor, seek agreement on the contracts specified by the Company, and personal information We will conduct necessary and appropriate supervision so that management of the company will be done correctly.

Article 11 (disclosure of personal information)

When the Company is requested to disclose personal information from the person himself/herself, we shall disclose it to him/her without delay. However, in cases when it falls under any of the disclosures, we will not disclose all or part of it, so if we decide not to disclose, we will notify the reason so without delay. For disclosure of personal information, a fee of 1,000 yen (tax excluded) per application will be charged.

When there is a danger of harming the life, body, property or other rights and interests of the person himself/herself or a third party

When there is a risk of seriously hindering the proper implementation of the Company's business

In case of violating other laws and regulations

Regardless of the provisions set forth in the preceding paragraph, in principle, information other than personal information such as history information and characteristic information can not be disclosed

Article 12 (Correction and deletion of personal information)

In the case when the personal information owned by the Company is erroneous information, the user can request the Company to correct or delete personal information by the procedures specified by the Company.

Article 13 (Publication, etc. of matters related to personal information)

The Company places the following matters concerning personal information in a situation that the individual can know and answers according to the request of the person himself/herself without delay.

Inquiry line for personal information

On the purpose of use of personal information (however, excluding those judged not to be obliged by law) When we decide not to respond, we will notify the reason without delay

Article 14 (Suspension of use of personal information, etc.)

The Company has suspended or eliminated its use (hereinafter referred to as "stop to use") due to be claimed by the person himself/herself reasons that personal information is handled beyond the scope of the purpose of use or because it was acquired by means of fraud, we will investigate without delay, stop the use of personal information, etc. based on the result and notify the result to the person himself/herself. However, if there is a large expenditure such as suspension of use of personal information, it is difficult to stop using the other, and in case there is an alternative necessary to protect the rights and interests of the individual, We will take alternative measures.

Article 15 (Change of Privacy Policy)

We will be able to change this policy without notifying the user

Except as stated separately by the Company, the changed privacy policy will be effective from the time it is posted on this website


Inquiries concerning the handling of personal information
email::eko@contents-support.jp
Established date: December 1, 2009
Final revision date: August 17, 2018
Representative Director: Naoki Dewa